Each year, beginning with approximately the months of June through September, we begin to see the heat impact the quality of the Large Grass in most areas of the mid-west and East Coast due to high temperatures in transit. We suggest to new customers in these areas to order a Small Grass only or if a Large Grass is needed, wait to try this product until the Fall.
To any returning customers or current customers in this area of the country, we advise that if you normally order or receive a Large Grass, to temporarily switch to a Small Grass that ships flat with air holes and survives the transit in the heat much more successfully. If this size does not work for you, we suggest to then pause your subscription until Fall.
We apologize for the inconvenience and appreciate your patience.
Patio Pet Life