Excellent service and products! Very professional staff and company! Included with our grass purchase were gloves, potty waste bags and a treat for our dog! We truly appreciate the staff and all they do!!
Received my first order today. It arrived fast as order was placed on Monday, so only 4 days. I did not receive poop bag or treat as website states is included with each order. Not a big deal, just a bit disappointed. Grass is very thick but was surprised at amount of soil and it's weight. I really like the tray, much sturdier than I expected. My pup will arrive soon so hope he will take to it as I think he will. Happy with this so far.
I would have rated 5 if the grass hadn’t been dried out. I understand it was due the winds and dry weather but I was still a disappointed. I thought it was going to look all lovely and green
This is the best pet grass you can buy! I have tried them all, they don't compare. This is lush, green and doesn't smell like dirt, love it! Plus customer device is great!!!
Personally, I enjoyed being able to put my feet on the grass instead of my hot patio while relaxing in my adirondack chair......but I think my cat, who has recently had to give up her grass yard, would give it 2 stars. She wasn't interested in it but I'm not sure her old lady kitty opinion matters.
I use to use another company and their patch was so small. This size is much more accommodating and better pricing for a larger small size.
The grass patch works well enough, and it is definitely a less smelly (though more expensive) option than the faux grass I was using before. My two biggest complaints are that (1) the accompanying "perk" baggie (i.e., treat and roll of poop bags) is packaged in a canvas-type material that always arrives covered in mold, which I end up throwing away immediately, and (2) the grass patch dries out in 2 weeks. It is cost prohibitive to replace the patch bi-weekly, so my dog ends up using dried out, brown grass half the time. That said, she took to it right away and I like the fact that it entirely absorbs the odor, even to the end of the 4 weeks. So overall not the best product in every respect, but good enough that I will probably continue to use it unless/until a better option comes along.
Great product best customer service!